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At OneLondon we bring together partners from across the Capital to join up information to improve health and care in London.
This is part of a wider ambition for London to be the healthiest global city, and the best in which to receive health and care services.
OneLondon is a partnership of London’s five Integrated Care Systems and the London Ambulance Service. We are supported by NHS England (London Region), the Greater London Authority, and London’s three Academic Health Science Networks.
Branwen first began to feel unwell in 2017 but it wasn’t until 18 months later that she finally received a confirmed diagnosis of lung cancer.
Branwen said: “The late diagnosis meant that my treatment was much more extreme, there’s permanent damage to my body and some things I’ll never recover from.”
“If the clinicians I was speaking to over the course of the 18 months, had access to ‘all of me’ – holistic, up-to-date, shared information about my medical history, previous appointments and investigations. For me, it would have been life changing.”
It is stories like Branwen’s that demonstrate why sharing information and joined up care are so important, and why the work of collaborative programmes like OneLondon is so vital.
We held the world’s largest public deliberation on the use of health and care data.
The public recommendations agreed at this Citizen’s Summit and our ongoing work with Londoners continue to shape everything we do.
Together with Londoners and our partners we have achieved
so much.
This is a single and secure view of a person’s health and care information which helps ensure frontline staff have the information they need about a person when they need it wherever they are in London.
This is important because over 30% of people receive care outside of the area they live in.
It is currently used by around 55,000 frontline staff each month across London and some neighbouring areas to inform their clinical decision making and support them provide quicker, more effective and safer care.
In total the London Care Record has been used
by health and care staff
That is 26 million moments of care that have been supported by staff having the information they need when they need it.
It has helped to:
The London Care Record also saves frontline staff crucial time:
We are working to:
In summer 2022 the Universal Care Plan for London was launched – with an initial focus on end-of-life plans.
It is an NHS service that enables every Londoner to have their care and support wishes digitally shared with healthcare professionals across the Capital and it can be viewed through the London Care Record.
This helps to ensure wishes and care preferences are respected – even if a person is seen by someone
from outside their normal care team, for example in an emergency.
Shared information can also help improve the way we plan our health and care services for the future, meet the needs of all of London’s communities and support research into new treatments.
That’s why OneLondon is working with our partners to develop secure ways to do this in line with public recommendations that were agreed by Londoners.
Good progress is being made developing a London Data Service on behalf of our partners that will help them analyse health trends in the Capital.
And to help shape this work our four Pathfinder Projects are already bringing together data and making a difference in areas like childhood immunisation and cancer.
Find out more about our Pathfinder Projects:
Identifying high risk asthma patients and ensure they are on the best medicine for them to decrease the variation of care seen across London
Speeding up treatment for cancer patients by using data to understand the causes of delays – particularly for those who need to attend different hospitals for their diagnosis and treatment.
Improving pre-school immunisation rates by giving teams in GP surgeries data that identifies which children are due or overdue their immunisations and provide information to support conversations with parents.
Supporting GP surgeries find people with high blood pressure, treat them and reduce the risk of stroke, heart attacks, kidney failure and severe Covid-19.
OneLondon has been supporting NHS England and some of the Capital’s hospitals to present patient data through the NHS App to increase digital access for patients.
This is intended to give patients more control over their hospital appointments and how and when they access information and support.
This is another step towards making the NHS app the front door to NHS services.
In 2022 St George’s became the first NHS Trust in the UK to do thisfollowed by Croydon Health Services NHS Trust.
It means their patients can:
View their appointments in one place
See a single point of contact for their appointments
Have only one user name and password to remember
Access supporting information
and in due course book, change or cancel their hospital appointments.
Together we have made real progress joining up information to improve health and care in London.
Thanks to all our partners and to Londoners for helping make this happen.
We have bold plans to build on the achievements over the years ahead.
We will continue to do this based on public recommendations and continue to ensure Londoners are central to our work.
And we will do this in collaboration with our amazing partners across the Capital and beyond.
You can follow our journey at:
General enquiries
020 3688 2300
enquiries.onelondon@nhs.net
Postal address
OneLondon
ELHCP PMO office,
2nd Floor,
Unex Tower,
5 Station Street,
London E15 1DA
Our mission at OneLondon is to transform London’s health and care services by joining up information to support efficient, effective and safe care.
We are working closely with Londoners to deliver this vision which is part of a wider ambition for London to be the healthiest global city, and the best in which to receive health and care services.
