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Care home pilot project shortlisted for the 2024 HSJ Digital Awards

The OneLondon pilot project with Person Centred Software (PCS) connecting the first care homes in the Capital to the London Care Record has been shortlisted in the Connecting Health and Social Care through Digital category at the2024 HSJ Digital Awards (18 March 2024).

The awards recognise innovative digital projects that transform care, enhance efficiency and improve patient outcomes. In total 343 entries were received for this year’s Digital Awards.

To support care home staff provide the best possible care for their residents in 2022 OneLondon, NHS England (London) and PCS worked together to develop and launch a pilot programme connecting the first 28 care homes in the Capital to the London Care Record. This also involved a range of other partners including three of London’s Integrated Care Systems and a number of care homes in these areas.

This meant that for the first time their staff could see wider and key information about their residents from a range of health and care settings across London. This includes allergies, test results and care plans as well as GP data and hospital discharge summaries.

Evaluation of the pilot programme showed:

  • Information helped staff provide more effective care to residents, reduced unnecessary ambulance call outs and hospital admissions and supported faster discharges from hospital.
  • It also saved care home staff, as well as GP surgery teams and hospital staff, valuable time by reducing the need to spend time on the phone checking key information that is available to view within the London Care Record.

Due to the overwhelming success of this pilot programme, and using lessons learned from it, access to the London Care Record is now being rolled out to more care homes in the Capital so more residents can benefit.

Harpreet Shergill, NHS London Digital Health & Care Lead, said:

“I am delighted that our work to connect the first care homes in the Capital to the London Care Record has been shortlisted for the HSJ Digital Awards. It was a real team effort involving a range of partners over a number of months. We are proud of the positive difference it made supporting care homes staff provide more effective care for their residents while also saving them time. We are using the lessons learned from the pilot to give more of the Capital’s care homes access to the London Care Record so even more of their residents benefit.”

Andrew Coles, Chief Product Officer at Person Centred Software, said:

“One of our key missions at PCS is to improve people’s lives throughout their journey through health and social care. Post Covid the world has seen just how valuable sharing information can be. The OneLondon project promises to give care homes instant access to information they would traditionally have to wait days or weeks to get – this will undoubtedly make a positive impact on the people living and working in care.   PCS have a proven record on joining up health and social care and are pioneers in this field. We were able to share this expertise with our OneLondon colleagues to ensure that any solution would work for users and not provide a barrier to success – a key lesson we have learnt is that solutions have to be both easy to use and secure.”

The full list of nominees for the 2024 HSJ Digital Awards can be found at

The selected winners will be announced on 6 June 2024.

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