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Independent Economic Evaluation of the London Care Record

Introduced in 2020, the London Care Record is a secure way to share patient information with health and care professionals across the Capital, so they have the information they need at the point of care to inform their clinical decision-making.

In total, the London Care Record has been used almost 40 million times and become a vital tool for health and care staff across the Capital and beyond.

This includes supporting safe prescribing of medications, quicker hospital discharges and helping staff spend more time with patients.

Earlier this year, OneLondon commissioned Queen’s University Belfast to undertake an independent economic evaluation of the London Care Record, focusing on reported benefits relating to time-saving, quality and safety outcomes. ​

Its key findings include:

  • Based on 27 million uses of the London Care Record (up to March 2023), the value of time saved is estimated to be up to £44.4 million.
  • As of January 2023, the value of time saved equates to £2.1 million per month.
  • As of January 2023, the amount of time saved was estimated to be around 1.3 million minutes per month.
  • Safety benefits are harder to directly attribute to the London Care Record and more research is needed to do this.

This economic evaluation is important in understanding the value of the London Care Record and will help OneLondon and its partners assess the value their investment in the London Care Record delivers for the communities they serve.

This study is part of a wider and ongoing benefits strategy for the OneLondon programme. As part of this ongoing work further analysis will be undertaken in key areas including safety.

You can view the full report here.

Find out more about the London Care record here.

Read the news story about this report here.

London Care Record has saved up to £44.4M worth of health and care professionals’ time
£ 0 million
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