Information join-up between London and Milton Keynes hospitals supports fast, safe, effective patient care

Secure information sharing between Milton Keynes University Hospital and London’s health and care providers will give NHS care teams real-time access to patient records, helping them to better understand the needs of their patients and make the best decisions about their care.

Frontline staff and health and care professionals with access to the London Care Record can now see up-to-date information about their patients referred from Milton Keynes University Hospital (MKUH) in the neighbouring county of Buckinghamshire. This includes relevant medical history, recent investigations, and current medication. This join-up of information helps to streamline transfer of care, avoids patients having to repeat their information, supports provision of safe treatment, and avoids repeat investigations. Having this complete picture of a person’s health and care information means that doctors, nurses, and wider care teams can be reassured that they are providing the most effective, personalised care for an individual.

This work is being led by OneLondon in partnership with MKUH. It builds on the work of OneLondon to transform health and care services across the capital through joined-up, integrated care. This includes the implementation of the London Care Record – a single shared care record that provides a real-time view of a person’s information from over time and across organisations and geographies in London.

This join-up of information follows extensive public engagement, including a large-scale Citizens’ Summit where participants mandated health and care organisations to link identifiable information to support the provision of care to individuals.

Information sharing between MKUH and London providers is enabled by a secure network of health information exchanges (HIE). This is the first time that London’s central HIE has been connected to an HIE outside of London. This milestone supports a wider NHS ambition to create a network of shared care records across England to benefit faster, safer, more effective patient care.

Luke Readman, Chief Officer of OneLondon and Director of Digital Transformation for NHS England (London Region), commented:

“OneLondon is responding to the call from our neighbouring regions to support the join-up of health and care information for the purposes of direct care. People living outside of London routinely access health and care services inside the capital – particularly those from neighbouring geographies like Milton Keynes. Linking health and care information safely and securely across these geographical boundaries means that doctors, nurses, and other health and care professionals can better understand the needs of their patients, and make the best decisions for their care.”

Professor Joe Harrison, Chief Executive of Milton Keynes University Hospital, said:

“We are delighted to be the first acute hospital outside of capital to be connected to London’s central HIE thanks to OneLondon. This is another step in our journey to improving patient safety and outcomes using digital innovations, and ensuring clinicians across the NHS have the information they need to deliver the best care.”

More information about OneLondon’s extensive public engagement, including the Citizens’ Summit, is available at

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