Two major London Trusts have started securely sharing patient records across the Capital through the London Care Record helping to further support effective and joined-up care for Londoners (28 November 2024).

Central London Community Healthcare NHS Trust (CLCH) and Central and North West London NHS Foundation Trust (CNWL) are both now sharing information into the London Care Record, which is a single and secure view of a person’s health and care information.

This is helping to ensure that health and care staff who are treating the person in other settings have the information they need at the point of care to inform their clinical decision making. It also means that patients do not need to repeat their care history to the staff treating them.

The London Care Record includes details about any conditions which a person has, their test results, medicines, allergies, plans for their care and other useful information such as hospital discharge summaries.

It is currently used over two million times a month by over 100,000 health and care staff across London and some neighbouring areas. Only staff involved in a person’s care are allowed to access the information.

Securely sharing patient information is important because both CLCH and CNWL provide community health services to large parts of London and neighbouring areas including Hertfordshire and Milton Keynes.

Doug Stewart, Chief Clinical Information Officer at CNWL said:

“Given the tapestry of health and care provision across London, being able to join a single London Care Record offers significant benefits for our staff and the people who use our services at CNWL.  

“This integration will improve efficiency and enhance safety and care coordination; offering those involved in our care seamless access to information at the point of need.

“Another step to enabling our population to ‘only tell their story once’, our congratulations to the OneLondon team and all involved in simplifying what are incredibly complex processes.”

Helen Cassidy, Chief Clinical Information Officer at CLCH, said:

“CLCH provides a wide range of community health service to a large number of patients. It is really important that other health and care staff treating them can see this information when they need it. We are delighted that this phase of sharing this information across London  through the London Care Record is complete and it is supporting effective and joined-up care for our patients. We are now looking forward to completing the final phase next year.”

Sally Wiltshire, OneLondon Senior Programme Manager, said:

“By securely sharing patient data through the London Care Record these Trusts are helping make it an even richer tool for health and care staff. This is about ensuring our frontline staff have the information they need, when they need it, to inform their clinical decisions. Ultimately this will help them provide safe and effective care more quickly for the benefit of patients.”

You can find out more about the London Care Record here.